Complete off Grid Solar Kit 12000W 48V 120V/240V output 10.24KWH Lithium Battery 5400 Watt Solar Panel SGK-12MAX

Power your entire home, cabin, or small business with the SunGold Power SGK‑12MAX 12,000W Off‑Grid Solar Kit, a professional‑grade energy solution designed for full independence from the grid.

This comprehensive system combines a 12,000 W pure sine wave inverter, 10.24 kWh of long‑life LiFePO₄ battery storage, and 5.28 kW of high‑efficiency solar panels to deliver continuous, reliable power—even in demanding conditions. Dual MPPT charge controllers maximize solar performance, while Bluetooth‑enabled batteries allow real‑time monitoring via mobile app.

Ideal for off‑grid homes, large cabins, workshops, farms, and small commercial setups, the SGK‑12MAX is modular, scalable, and built for long‑term performance with 25‑year solar panel and 5‑year battery warranties.

Thank you for purchasing SunGold Power products from Volt Outpost. We strive to provide the best off‑grid, solar, and backup power solutions, and we want you to be confident in your purchase. Please review our return and refund policy below.

Eligible Purchase Channels
VoltOutpost.com Orders: Returns and refunds are available under this policy.

Authorized Resellers or Marketplaces (e.g., Amazon, eBay): Please contact the original seller for their return procedures.

Order Cancellations
Before Shipment:

Orders may be canceled within 24 hours if not yet shipped.

Payment processor fees will be deducted:

2.6% for credit cards

4.4% + $0.49 for PayPal

4% for Afterpay/Klarna

After Shipment: Orders cannot be canceled once they leave our warehouse.

If an item is out of stock, we will notify you via email. If no response is received within 15 days, the order will be automatically canceled and refunded.

30‑Day Return Window
You may request a return within 30 days of delivery under the following conditions:

Quality Issues / Damaged or Incorrect Items

Volt Outpost covers all return shipping costs.

Products must be returned with all original parts, packaging, and documentation.

No Quality Issues (Customer Choice)

Product must be brand new, unopened, and unused in original packaging.

Customer pays all shipping costs (both original & return).

A 20% restocking fee applies or the total return cost—whichever is higher.

Important: Opened, used, or installed solar inverters, panels, or battery units without a confirmed defect are not eligible for return.

Freight & Oversized Products
Many SunGold Power products (solar panels, batteries, inverters) ship via freight carriers.

Customer‑choice returns require products to be palletized and freight‑ready for pickup.

Failure to properly repackage products may result in additional deductions from the refund.

How to Start a Return
Contact support@voltoutpost.com with:

Order number

Proof of purchase

Photos or videos if the product is defective or damaged

Our team will issue a Return Authorization (RMA) and instructions.

Return products to the address provided in the RMA—returns without prior approval will be refused.

Refunds
Refunds are processed within 7 business days of receiving and inspecting your return.

Refunds will deduct:

Original shipping cost (for customer‑choice returns)

20% restocking fee (minimum)

Payment processor fees (if applicable)

Refused deliveries or returns without authorization will incur double shipping charges.

Non‑Returnable Items
Installed or used equipment

Items damaged due to improper installation or handling

Products returned without original packaging or accessories

Special orders or custom‑configured systems

Return Support
For all return and refund questions, contact:
support@voltoutpost.com

At Volt Outpost, we partner with SunGold Power to provide fast and reliable delivery for all solar inverters, panels, and off‑grid power systems. Below are the key details for shipping your order:

Shipping Coverage

* United States & Canada: We ship to all U.S. states and Canadian provinces.
* Other Regions: If you are outside the U.S. or Canada, please contact us before ordering to confirm shipping availability and costs.
Processing & Delivery Times
* Processing Time: 3–5 business days to prepare and pack your order.
* Transit Time: Typically 6–10 business days after shipment within the contiguous U.S.
* Total Delivery Time: Most customers receive their order within 9–15 business days.
* Delays due to weather, customs, or carrier issues will be communicated in advance whenever possible.
Shipping Methods
* Orders ship from U.S. Amazon fulfillment centers or nearby SunGold Power partner warehouses.
* We use major carriers including FedEx, UPS, DHL, USPS, and local freight/courier services.
* Signature may be required upon delivery for high‑value items.
Shipping Costs
* Free Shipping: Complimentary standard shipping within the contiguous United States.
* Remote Area Surcharge: Delivery to remote locations may incur additional charges of $50–$200.
* Canada & International: Shipping costs are calculated based on destination; contact us for a quote.
Important Notes
* No PO Boxes: Orders must ship to a valid street address.
* No Rerouting After Shipment: Once shipped, we cannot change the delivery address.
* Damaged Packages: If your package arrives damaged, save all packaging and file a claim with the carrier, then contact our support team for assistance.
We take pride in ensuring your SunGold Power equipment arrives quickly and safely, ready to power your off‑grid or hybrid solar setup.

All SunGold Power products sold through Volt Outpost come with a limited manufacturer warranty to ensure your off‑grid and solar power systems perform as expected.

Warranty Coverage
Warranty Period:

12 to 36 months depending on the product type (starts on the original purchase date).

Coverage Includes:

Defects in materials or workmanship under normal residential use.

Replacement parts or full product replacement if the product fails within the coverage period.

Original Purchaser Only:

Warranty is valid only for the first consumer purchaser and is non‑transferable.

30‑Day Return & Replacement Policy
Free Returns: SunGold Power covers shipping costs for returns due to:

Carrier damage

Defective product

Product different from advertisement

Incorrect or extra items received

Customer‑Paid Returns: If you are returning an item for any other reason, shipping fees are the buyer’s responsibility.

Replacement Parts: If only a component is faulty, SunGold Power may ship a replacement part under warranty.

Exclusions
The warranty does not cover:

Misuse, abuse, modification, or accidental damage

Use outside normal residential applications

Unauthorized repairs or tampering

Products with altered or missing serial numbers

Return & Refund Process
Contact sales@sungoldpower.com for an RMA (Return Merchandise Authorization).

Provide your order number, photos or video of the product issue, and ensure the product is in original packaging.

Refunds are processed to your original payment method once the returned product is inspected and approved.

By purchasing SunGold Power products through Volt Outpost, you can shop confidently knowing your solar and off‑grid equipment is backed by reliable manufacturer support.