Off Grid Solar Kit 10000W 48VDC 120V/240V LifePO4 20.48KWH Lithium Battery 12 X 450 Watts Solar Panels SGR-10K2M

• Dual 5 kW pure sine wave inverters for 10 kW total split‑phase output
• 20.48 kWh lithium iron phosphate (LiFePO₄) battery storage
• 12 × 450 W monocrystalline panels for 5.4 kW solar array
• Dual MPPT controllers maximize solar efficiency and charge performance
• Wi‑Fi & Bluetooth monitoring for real‑time system management
• Fully off‑grid ready with optional generator backup and expansion support
• Modular and scalable for future capacity upgrades
• Comprehensive protection hardware for safe, reliable operation

Solar Panels

• Output: 450 W each (12 panels)
• Total Array: 5,400 W
• Type: Monocrystalline
• Warranty: 25 years

Batteries

• Chemistry: LiFePO₄ (Lithium Iron Phosphate)
• Voltage: 51.2 V nominal
• Capacity: 100 Ah each (~5.12 kWh), 4 units = 20.48 kWh total
• Features: Integrated BMS, long cycle life, Bluetooth monitoring
• Warranty: 5 years

Inverters

• Configuration: 2 × 5 kW (10 kW total)
• Output Voltage: 120/240 V split‑phase AC
• Waveform: Pure sine wave
• Integrated MPPT controllers
• Wi‑Fi monitoring capability
• Warranty: 3 years

System Performance

• Continuous AC Output: 10 kW
• DC System Voltage: 48 V
• Solar Input: 5.4 kW (12 panels)
• Battery Storage: 20.48 kWh
• Expandability: Supports parallel inverters, additional batteries, and solar panels

Physical Components

• Includes:
• 2 × 5 kW inverters
• 12 × 450 W solar panels
• 4 × 51.2 V 100 Ah LiFePO₄ batteries
• 12 Z‑bracket mounting kits
• 2 × 50 ft 10 AWG solar extension cables
• 2 × 200 A DC breakers & 2 × 25 A PV breakers

The SunGold Power SGR‑10K2M delivers turnkey energy independence with a reliable, scalable system that powers entire homes, cabins, or workshops. Its high‑capacity LiFePO₄ batteries, dual inverters, and efficient solar panels ensure long‑term performance, backed by multi‑year warranties and remote monitoring for peace of mind.

SunGold Power Return & Refund Policy — Volt Outpost

Effective Date: August 7, 2025

View Full Volt Outpost Refund Policy

At Volt Outpost, we work closely with SunGold Power to ensure a fair and consistent return process for all solar inverters, panels, LiFePO₄ batteries, and off-grid power systems. SunGold Power’s manufacturer policy takes precedence, and all returns are processed in accordance with both their terms and Volt Outpost’s store policy.

Order Cancellations

• Before Shipment:
• Orders may be canceled within 24 hours if not yet shipped.
• Payment processor fees are deducted
• After Shipment: Orders cannot be canceled once they have left the warehouse.

If an item is out of stock, we will notify you. If no response is received within 15 days, the order will be automatically canceled and refunded.

30-Day Return Window

You may request a return within 30 days of delivery if your order meets the following conditions:

1. Quality Issues / Damaged or Incorrect Items

• Volt Outpost covers all return shipping costs.
• Products must be returned with original parts, packaging, and documentation.

2. No Quality Issues (Customer Choice)

• Item must be brand new, unopened, and unused in original packaging.
• Customer pays all shipping costs (both original & return).
• A 20% restocking fee applies (or total return cost—whichever is higher).

Important: Opened, used, or installed solar inverters, panels, or batteries without a confirmed defect are not eligible for return.

Freight & Oversized Product Returns

Many SunGold Power products ship via freight.

• For customer-choice returns, items must be palletized and freight-ready for pickup.
• Improper packaging may result in additional deductions from your refund.
  

Non-Returnable Items

• Installed or used equipment
• Products damaged due to improper installation or handling
• Items returned without original packaging or accessories
• Special orders or custom-configured systems
• Returns sent without a valid RMA
  

How to Start a Return

1. Contact support@voltoutpost.com with:

• Order number
• Proof of purchase
• Photos or videos of any defect or damage

1. Our team will issue a Return Merchandise Authorization (RMA) with instructions.
2. Return the product to the address provided in the RMA—unauthorized returns will be refused.
   

Refund Processing

• Refunds are issued within 7 business days after inspection.
• Deductions may include:
• Original shipping cost (for customer-choice returns)
• 20% restocking fee (minimum)
• Payment processor fees (if applicable)
• Refused deliveries or unauthorized returns will incur double shipping charges.

By purchasing SunGold Power products from Volt Outpost, you agree to this policy and the terms outlined in the Volt Outpost Refund Policy.

SunGold Power Shipping Policy — Volt Outpost

At Volt Outpost, we work closely with SunGold Power to ensure your solar inverters, panels, LiFePO₄ batteries, and complete off-grid systems arrive quickly, safely, and in full compliance with our Shipping Timeline and Shipping Policy.

Shipping Coverage

• United States & Canada: We ship to all U.S. states and Canadian provinces.
• Outside U.S. & Canada: Please contact us before ordering to confirm availability and rates.

Delivery Estimates

• Processing Time: 5–7 business days (standard Volt Outpost handling).
• Transit Time: Typically 6–10 business days after shipment within the contiguous U.S.
• Total Estimated Delivery Time: 9–15 business days (always within Volt Outpost’s 21-day maximum).

For Canadian shipments, allow extra time for customs clearance.

Shipping Methods

• Orders ship from U.S. Amazon fulfillment centers or SunGold Power partner warehouses.
• Carriers include FedEx, UPS, DHL, USPS, and local freight/courier services.
• Signature may be required for high-value items.
  

Shipping Rates

• FREE Standard Shipping within the contiguous United States.
• Canada & International: Shipping costs are calculated based on destination—contact us for a quote.
  

Important Restrictions

• No shipping to P.O. Boxes, APO/FPO/DPO addresses.
• All shipping addresses must be correct before shipment. Once shipped, delivery addresses cannot be changed or rerouted.
  

Damaged Shipments

If your order arrives damaged:

1. Save all packaging materials.
2. File a claim with the carrier immediately.
3. Contact support@voltoutpost.com within 48 hours with photos of the damage so we can coordinate with SunGold Power for a replacement or resolution.

Multiple Shipments

Your order may ship in multiple packages based on warehouse location and product availability. Each package will have its own tracking number.

Risk of Loss

All purchases are shipped under a delivery contract, meaning risk of loss passes to you once the carrier takes possession of the order.

Shipping Support

For shipping questions, tracking assistance, or delivery concerns:

📧 support@voltoutpost.com

📞 (888) 970-6629

At Volt Outpost, we partner with SunGold Power to provide reliable manufacturer-backed warranty coverage on all solar inverters, panels, LiFePO₄ batteries, and complete off-grid power systems.

Warranty Coverage

• Warranty Period: 12 to 36 months depending on the product type (coverage starts on the original purchase date).
• Coverage Includes:
• Defects in materials or workmanship under normal residential use.
• Replacement parts or full product replacement if the product fails within the coverage period.
• Eligibility: Warranty is valid only for the original purchaser and is non-transferable.

30-Day Return & Replacement Policy

Free Returns (shipping covered by SunGold Power) if the return is due to:

• Carrier damage
• Defective product
• Product different from the advertisement
• Incorrect or extra items received

Customer-Paid Returns if returning for other reasons.

Partial Replacements: If only a component is faulty, SunGold Power may ship a replacement part under warranty instead of replacing the entire unit.

Exclusions

The manufacturer’s warranty does not cover:

• Misuse, abuse, modification, or accidental damage.
• Use outside normal residential applications.
• Unauthorized repairs or tampering.
• Products with altered or missing serial numbers.
• Cosmetic damage (scratches, dents) after delivery acceptance.

How to Start a Warranty Claim

1. Contact Volt Outpost first at support@voltoutpost.com with your order number and description of the issue. We’ll help guide you through the process.
2. SunGold Power may require you to contact them directly at sales@sungoldpower.com for an RMA (Return Merchandise Authorization).
3. Provide photos or video of the defect and ensure the product is in original packaging for return shipping.

Refund & Replacement Process

• Refunds are issued to the original payment method after inspection and approval.
• If approved for replacement, the product or part will be shipped at no cost to you.
  

By purchasing SunGold Power products through Volt Outpost, you can shop with confidence knowing your off-grid power equipment is backed by the manufacturer’s warranty and Volt Outpost’s dedicated customer support. Read our full policy at View Full Volt Outpost Warranty Policy